Our Staff

Michael Panza, HIS

Michael Panza, HIS

Hearing Instrument Specialist

I have been dispensing hearing aids since 2012. I joined NewSound in February 2015 and currently work in the Sugar Land and Katy, Texas offices. My mother wore hearing aids for 50 years, which may explain my passion for helping people hear better. I plan on becoming Board Certified in the near future.

My wife and I are actively involved with rescue dogs and have four of our own. We participate with Interfaith Ministries to deliver meals to seniors during the holidays and attend many functions during the year.

Desarae Hubbard

Desarae Hubbard

Patient Services Coordinator

Desarae Hubbard is a Patient Service Coordinator in the Sugar Land, TX Office. Desarae is originally from Houston, TX. Desarae attends Texas Woman’s University and graduates in May of this year and started working at Sugar Land Office in 2018. Desarae began working in the hearing industry in 2018 and was drawn to the profession because of her best friend having hearing aids since the age of 6. What Desarae loves most about saving hearing lives is the joy on the patients face. Desarae strives to leave a warm lasting impression in her everyday work with patients. Outside of saving hearing lives, Desarae loves hobbies such as cooking and reading.

Customer Reviews

A must read review this one comes from the heart and ear. I have been having problems with these hearing aids since the first day I bought them back in July of last year. They just could not get the programming right. And the special fitted ear piece required never...

Georgia Bowman, on Google

Mom has been going to the NewSount Hearing Center in Sugar Land for years and they continue to treat her (and me) with such respect and care that I'm always pleasantly amazed. Whether we are needing an appointment, or supplies, or just have a question, they do everything they can...

Patricia Ellis, on Google

I've always had great experiences with this center and staffs. Mike Panzer is a great clinician and he always does good job caring for my hearing aid.

Trung Ho, on Google

Excellent customer service and advice! My Mom has nothing but good things to say about this business.

Phuong Nguyen, on Google

I always enjoy my visits to see Mike. This last visit he worked really hard to get my hearing aids adjusted properly. I am hearing better that I can remember. Great job Mike. See you next year.

Robert Brookins, on Google

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